Welcome to the Trustmark Support Solution

Employee Assistance Program

What is the Trustmark Support Solution (Employee Assistance Program)?

Support Solution is a free, confidential benefit for employees and their immediate family members to assist with a wide range of personal and professional concerns. Family conflicts, personal issues, work stress and the demands of our children are just a few of the responsibilities we face on a day-to-day basis. Support Solution is available 24 hours a day, 7 days a week to help.   We all experience stress in our lives related to family and relationships, work-life balance, substance abuse or mental health concerns like anxiety and depression. It can be helpful to have a professional to turn to for guidance, support, resources and referrals that we might not come across on our own.

When participants contact Support Solution, they’ll speak directly to a licensed Care Advocate. The intake process will include a comprehensive assessment that provides information about the nature of their concern. The Care Advocate will then coordinate the most appropriate resources that best meet their individual needs. These resources can include scheduling short-term counseling with a local provider, work-life resources and/or referrals to community resources or treatment providers through their health insurance plan.

Participants may call 1-800-845-3240 for direct assistance.

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